At Balasubramanian Enterprises Pvt Ltd, we understand that sometimes plans change. This Cancellation Policy explains the terms under which you can cancel your orders or services and any applicable fees.

Order Cancellation

  • You may request to cancel your order within 24 hours of placing it by contacting us at:
    Email: bsmepl.chennai@gmail.com
    Phone: +91 94450 00001

  • Cancellation requests made after 24 hours of order placement may not be accepted if the order has already been processed or shipped.

  • Once the order is shipped, cancellations are not possible. You may instead follow our Return and Refund Policy to return the product after delivery.

Cancellation for Services (If Applicable)

  • For any appointment or service bookings, please cancel at least 48 hours in advance to avoid cancellation fees.

  • Cancellations made less than 48 hours before the scheduled service may incur a cancellation fee of up to [specify amount or percentage].

  • No-shows without prior cancellation will be charged the full service amount.

Refunds on Cancellations

  • If your cancellation is accepted within the allowed time frame, any payments made will be refunded within 7 business days via the original payment method.

  • Refunds are subject to deductions of any transaction or processing fees, if applicable.

Exceptions

  • We understand that emergencies happen. Please contact us as soon as possible if you need to cancel due to illness or unforeseen circumstances. We may consider exceptions on a case-by-case basis.

How to Cancel

  • To cancel your order or service, please email us at bsmepl.chennai@gmail.com or call +91 94450 00001 with your order or booking details.

  • Cancellation requests must include your order number, name, and reason for cancellation.

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